Terms and Conditions

Last updated: 14 June 2026

These Terms & Conditions govern the use of the website keilimajorartist.com and the purchase of artworks, prints, commissions and art lessons offered by MAJORART di Major Keili. Please read them carefully. By using this website or placing an order you accept these Terms.

1. Seller / Provider

MAJORART di Major Keili (sole proprietorship / ditta individuale, proprietor Keili Major)
VAT/Tax No. (P.IVA) IT12742420016 · Regione Sparvaira 14, 12075 Garessio (CN), Italy
Email: info@keilimajorartist.com · Telephone: +39 350 107 4184

2. Scope and Acceptance

These Terms apply to all sales and services concluded through the website or directly with the Studio. They are governed by Italian law, including the Consumer Code (Legislative Decree 206/2005) for consumers and the e-commerce rules of Legislative Decree 70/2003. Where you act as a consumer, mandatory consumer-protection provisions always prevail over any conflicting clause.

3. The Works — Originals, Prints and Commissions

Original paintings are unique, hand-made works; small variations from on-screen images (colour, texture) are inherent to handmade art and are not defects. Prints are reproductions produced to the stated specifications. Commissions are made to your specifications following a separate agreement (subject, size, technique, timeline).

4. Intellectual Property in the Works

Copyright and all reproduction rights in every artwork remain with the artist Keili Major. Purchasing a physical work or print transfers ownership of that physical item only; it does not transfer copyright or any right to reproduce, exhibit commercially, or create derivatives, unless agreed in writing.

5. Prices, VAT and Availability

Prices are shown in euro. Applicable taxes are indicated at checkout or in the quotation. Shipping costs, where applicable, are shown before you confirm an order. Availability of original works is limited to single pieces; an item shown as sold is no longer available.

6. Orders and Formation of Contract

An order placed through the website or accepted in writing constitutes an offer to purchase. The contract is formed when we confirm acceptance of your order by email. We may decline an order (for example, if an original work is no longer available), in which case any sum paid is refunded.

7. Payment

Payment is made by the methods indicated at checkout or in the quotation and is processed securely by our payment provider; we do not store your full card details. For commissions, a deposit may be required to begin work (see Section 11).

8. Delivery and Risk

Delivery times and shipping methods are indicated at the time of purchase or in the quotation. Works are packed with care. Risk of loss or damage passes to the consumer upon delivery to you or a carrier chosen by you (Art. 63 Consumer Code). Please inspect the work on delivery and report any visible transport damage promptly with photographs.

9. Right of Withdrawal (Consumers)

If you are a consumer, you have the right to withdraw from a distance purchase of a ready-made item (e.g. an in-stock print or available original) within 14 days of receiving it, without giving a reason, by notifying us at info@keilimajorartist.com (Arts. 52–59 Consumer Code). You must return the item, at your cost, in its original condition; we will refund the price within 14 days of being informed, once we have received the item back or evidence of its return.

Exceptions (Art. 59 Consumer Code): the right of withdrawal does not apply to commissioned or custom-made works (goods made to your specifications or clearly personalised). For these, see Section 11.

10. Legal Guarantee of Conformity

Consumers benefit from the statutory legal guarantee of conformity (Arts. 128–135 Consumer Code) for the period provided by law. The handmade, unique nature of original artworks (variations in texture and colour) does not constitute a lack of conformity.

11. Commissions

Commissions proceed on the basis of a written brief and quotation. A deposit may be required to reserve the work and purchase materials; because the work is made to your specifications, the deposit is non-refundable once work has begun, save for non-conformity attributable to the Studio. We will share progress for your approval at agreed stages. Final balance is due before shipment or collection.

12. Certificate of Authenticity

Each original artwork is supplied with a certificate of authenticity, in accordance with Article 64 of Legislative Decree 42/2004. Please retain it as part of the work’s provenance.

13. Art Lessons and Workshops

Bookings for lessons and workshops are confirmed on payment or as agreed. Cancellation and rescheduling terms are communicated at booking. Participants take part at their own responsibility; for minors, a parent or guardian must provide consent and any required supervision as indicated.

14. Newsletter

Subscription to the newsletter is voluntary and based on your consent; you may unsubscribe at any time via the link in each email. See our Privacy Policy.

15. Website Content and Intellectual Property

All text, images, designs and other content on this website are owned by MAJORART di Major Keili or used with permission and are protected by copyright. You may not reproduce, distribute or use them without prior written authorisation.

16. Liability

To the extent permitted by law, we are not liable for indirect or unforeseeable damage. Nothing in these Terms limits liability that cannot be excluded under Italian law, including a consumer’s statutory rights and liability for death or personal injury caused by negligence.

17. Governing Law and Dispute Resolution

These Terms are governed by Italian law. For consumers, the competent court is that of the consumer’s place of residence or domicile in the EU. The European Commission’s Online Dispute Resolution (ODR) platform is available at ec.europa.eu/consumers/odr.

18. Changes

We may update these Terms; the version in force is the one published on this page, with the date shown at the top. The Terms applicable to an order are those in force when the order is placed.

19. Contact

Questions about these Terms: info@keilimajorartist.com · +39 350 107 4184.